Shipping & Delivery
Orders are shipped after processing (within 1 to 3 business days) through one of our main postal services. You will receive a shipping confirmation email once we create your shipping label. Please wait an additional 1 to 2 days to give time for your tracking number to update from the shipping provider.
Yes, we offer free standard shipping within the U.S. on all Well Box orders.
We currently do not offer international shipping.
Our delivery times are estimated only and are not guaranteed. Our delivery times will always be estimated in business days (weekends and holidays are not included). Please note that once the packages have been delivered to our shipping providers, arrival times are out of our control and the shipping providers have full control now.
We use USPS (United States Postal Service) to ship all orders within the United States (unless otherwise indicated on your shipping confirmation). Orders may be shipped either through standard mail or through priority mail. Orders may take anywhere within 2 to 21 business days to deliver after USPS have received your package.
Unfortunately, we are unable to change or modify the shipping address after your order has been shipped. Please contact the shipping provider directly.
Unfortunately, once the packages have been delivered to our shipping providers, arrival times are out of our control and the shipping providers have full control now. Please contact the shipping provider directly.
Returns & Exchanges
Unfortunately, we do not allow any order cancellations since some orders are packed right after being placed.
At this time we do not offer any refunds and all sales are final.
You may read the Refund Policy here.
At this time we do not accept any returns and all sales are final. Any returns made to us will not be considered eligible for a refund.
If you have received a damaged product, it may be exchanged for the same item. Please send us an email at [email protected] and include an image of the damaged product, so we can evaluate the issue.
You may read the Refund Policy here.
If you have received a damaged product, it may be exchanged for the same item. Please send us an email at [email protected] and include an image of the damaged product, so we can evaluate the issue.
The Well Box
The Well Box is a curated box (curated by you) filled with slow wellness tools to elevate your self-care rituals for mind, body, and soul.
The Well Box is 100% customizable by you! You get to select any five wellness tools you’d like and any one affirmation card – all for the same price of $40 USD.
Simply follow each step and once completed, add The Well Box to your cart.
Nope! You can curate as many Well Boxes as you wish!
Unfortunately, We do not accept any of the same product to be added more than once per box.
You are more than welcome to order another box and add the product you had wanted. You may even duplicate your entire box as well. Simply change the quantity of the box you have created in your cart.
Yes, we encourage wellness gifting!
During check out, simply add the recipient’s details for the shipping information.
There will not be any receipt inside The Well Box showing any costs.
The Slowelle Market
The Slowelle Market is an online shop dedicated only to our exclusive Slowelle products that we have designed and/or are handmade by us.
In the Slowelle Market, we also offer full sized versions of many products that we have available for The Well Box.
We currently do not offer any other brands on the Slowelle Market.
Products that have been purchased through the Slowelle Market will be shipped in standard packaging with a receipt included inside.